Return & Replacement Policy

Last Updated: 17/09/2026

Discount Bazaar aims to provide customers with products in good condition. If you receive a damaged, defective, incorrect, or incomplete product, you may be eligible for a return or replacement subject to the conditions below.

Eligible Issues

A return or replacement request may be considered if:

• You received the wrong product

• The product was damaged during delivery

• A product has a manufacturing defect

• Important components or accessories are missing

• The product materially differs from the product ordered

Reporting an Issue

Customers should contact Discount Bazaar as soon as possible after receiving the order.

You may be asked to provide:

• Order number

• Photographs of the product

• Photographs of the packaging

• Shipping label photographs

• Unboxing video, where available

• Details describing the issue

Open Box Delivery

For orders eligible for Open Box Delivery, customers should inspect the shipment before accepting delivery.

If visible damage, an incorrect product, or missing major components are discovered during inspection, customers should refuse the shipment where possible and immediately contact Discount Bazaar.

If the customer accepts the product after completing the inspection, claims relating to visible physical damage or an obviously incorrect product may be subject to additional verification.

Product Condition for Returns

Where a return is approved, the product should generally be returned:

• Unused

• In its original condition

• With original packaging

• With accessories and manuals

• With applicable tags, labels, and promotional items

Products damaged through misuse, negligence, unauthorized modification, or normal wear and tear may not qualify.

Verification

All return and replacement requests are subject to verification.

Discount Bazaar may inspect the returned product, packaging, photographs, videos, serial numbers, or other relevant information before approving a claim.

Non-Returnable Products

Certain products may be non-returnable because of their nature, hygiene requirements, customization, clearance status, or other applicable restrictions.

Applicable return conditions may be displayed on the relevant product page or communicated at checkout.

Replacement

If a replacement is approved, it will be subject to product availability.

If the same product is unavailable, Discount Bazaar may provide another applicable resolution, including a refund where appropriate.